We recently received a call from a paper & pulp producer in the Southern U.S. to assist them with an emergency stop valve they were having issues with. Obviously an important safety component to any turbine, we immediately mobilized a Technical Field Advisor to assist in identifying the root cause and developing a path forward. The inspection revealed a broken retaining ring inside the stop valve. We had a new retaining ring manufactured, stop valve re-assembled, and assisted with unit start-up all in just over 24 hours, allowing the plant to get back online as soon as possible. This was another example of our quick emergency response times when there is a customer in need.